About SERVPRO of Naples / Marco Island


Michael Panster

Owners of SERVPRO of Naples / Marco Island

While we have been proudly serving Naples and Marco Island for years, our success in the restoration industry is a direct reflection of our commitment to our customers and their satisfaction with every job that we do. We have inspired loyalty within our ranks, and many of our upper management and technicians have been with our company since we first opened our doors. Our owner Michael Panster ensures that no technician or member of our team goes into the field without extensive training and education in their specific niche of the industry, often extending beyond the qualifications and requirements to obtain their IICRC-Certifications, which is the organization responsible for quality standards and training through the restoration and recovery industry.

Though we have so many great attractions throughout our area that can draw people in like the Naples Zoo, The Baker Museum, and the Ten Thousand Islands National Wildlife Refuge, we know that the greatest attraction to our area is our sprawling beachfront and sunny climates. With such a densely populated area with homes, condos, apartments, businesses, and municipal properties, we stay ready 24/7 for all potential emergencies and disasters that could affect your home or business.

As a locally owned and operated team, the same communities we serve every day are the ones that we live in too. We give back every way that we can to help better these communities, its people, and to help those in need far beyond disaster relief. Not only do we work with many of the associations and Chambers of Commerce throughout the area to maintain an understanding of the needs of local business and properties, but we also help with direct involvement in local fundraising and awareness drives for the MS Society and Creutzfeldt-Jakob Disease Foundation. We also support organizations like Big Brothers Big Sisters as board members and other projects where our time and resources can benefit Naples and its surrounding areas.

We know that disasters can strike at any time, and our SERVPRO of Naples / Marco Island team is ready to help in any way that we can.

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • CDS - Commercial Drying Specialist
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • OCT - Odor Control Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician