Recent Posts

What Makes Fire-Related Smells So Difficult to Eliminate?

7/10/2020 (Permalink)

woman covering her nose When fire damage happens, contact SERVPRO of Naples/Marco Island at (239) 302-5700. No matter how big or small the problem.

Fire-Related Smells in Your Naples Home Are Hard to Neutralize Partly Because Odorous Particles in Smoke Travel Everywhere and Penetrate Materials Deeply.

When materials burn in your Naples residence, a chemical reaction called “combustion” is taking place. This is the process by which solid materials, acted on by heat, are turned into gases. During the process, materials break down, and their components combine with oxygen to form new gaseous compounds. Since this reaction is not entirely efficient, not all solids convert to gas, and waste is left over. That results in smoke-filled with odorous solid particles and surface residues. Depending on the materials burned, these smell-producing substances are of varying degrees of difficulty to clean up. Different methods are usually required to effectively remove or neutralize each kind of odorous material.         

How Do Smoke Particles Make Deodorization a Difficult Task? 

Naples fire damage remediation companies like SERVPRO understand the process by which fire-related odors develop. They also know how the nature of smoke makes their job more of a challenge. The odorous particles in smoke go everywhere the smoke goes. That usually includes the highest reaches of your home and all of its most difficult-to-access areas. Some of the troublesome places smoke deposits smelly particles are:

HVAC system ducts

Attic rafters and insulation

Hidden and hard-to-reach sections of ceilings and walls

High fixtures

Irreplaceable possessions

The clouds of particulate matter generated by fires usually rise and coat HVAC ducts with a layer of soot. If not properly cleaned, your ventilation system circulates odorous particles throughout your home long after a fire has been remediated. 

Smoke particles especially impact porous materials and make them extremely hard to clean. The heat of a fire opens up the pores of these materials around your residence, making it easier for smelly smoke particles to penetrate them deeply. Once the fire ends and the surrounding environment cools, the pores contract and trap the odorous substances inside. Afterward, the temperature never rises enough to let it all escape back out of the affected structural elements and contents. However, when it does get warm and humid, strong odors often reappear.   

What Are the Different Types of Fire-Related Residues?

As your home burns, waste from the combustion process results in surface soot residues and airborne smoke particles. Smelly soot residues remain around the site where materials burn and smoke travels throughout your home, depositing odorous soot particles. In general, there are four primary types of residues:

Wet smoke

Dry smoke

Protein smoke

Fuel oil smoke

Each fire produces one or more of these waste products, depending on the type of materials burned, the amount of oxygen present, and the rate at which the fire burns. Protein and fuel oil smoke residues result solely from the materials burned, namely animal proteins and fuel oil. Wet smoke residues are created by slow-burning fires that are deprived of oxygen and consume synthetics. Conversely, dry smoke residues often develop due to oxygen-rich, fast-burning fires that consume natural materials.

What Are the Challenges of Cleaning Up Soot Residues?

In SERVPRO’s experience, each residue presents its unique challenges. Wet smoke residues tend to be the most difficult to clean up because of how they are created. These residues are formed by slow-burning fires that linger in an area for a long time, trap smoke near the heat source, and pick up more liquid components. Wet smoke residues, therefore, usually produce large, greasy/oily, easily smearable particles. Moreover, since the fire continues in one place for an extended time, its smelly products are more easily able to permeate materials thoroughly. Protein smoke residues are extremely odorous and can sometimes be invisible. They require a lot of work because, many times, your entire house needs to be fully cleaned to remove the smells of these residues. 

Other fire wastes, like dry soot and fuel oil smoke residue, are much easier to remediate. Dry soot is often less odorous and comes in the form of small dry particles. These usually do not penetrate surfaces and are easily wiped away. Fuel oil residues mostly just present a problem when they are dry and crusty. If restoration technicians are not careful, they could scratch surfaces as they are wiping these residues away.

How Can SERVPRO Neutralize Fire-Related Odors?

SERVPRO technicians are experts at handling the unwanted smells of fire damage. Some of the methods and tools they employ to neutralize odors are:

Clearing ventilation ducts with HVAC cleaning systems

Using air scrubbers, ozone machines, and Vaportek units to deodorize interior air

Deodorizing and sealing structural elements, HVAC systems, and difficult-to-access areas with ultra-low volume (ULV) foggers

Treating carpets and upholstery with injection devices and deodorants

Cleaning up greasy residues with wet cleaning methods, using solutions like tri-sodium phosphate (TSP)

Using dry sponges to remove non-grease residues

Using these advanced tools and techniques, SERVPRO is often able to make your home smell like it never even experienced a fire.

If you ever need help handling fire damage, call SERVPRO of Naples/Marco Island at (239) 302-5700.

Why Are the Contents of My Naples Living Room in a Pile After a Fire?

6/24/2020 (Permalink)

chair and furniture in room after burned by fire SERVPRO of Naples / Marco Island at (239) 302-5700 for assistance with any size fire damage restoration needed in your home.

SERVPRO technicians can clean up the aftermath of a fire in your Naples home

It can be shocking to view your home for the first time immediately after a fire. During the fire, one of the techniques firefighters use is to douse flaming items with water and move them to the center of the room. Each time something gets added to the pile, water is also added. Afterward, there is a pile of room contents and structural elements such as sheetrock that gets saturated in the center of the room. It may not look like the Naples home could come back from this, but with professional restoration services, the potential is there.

Are Furnishings Covered in Soot Beyond Fire Damage Restoration?

SERVPRO techs handling fire damage restoration in Naples homes, approach the cleanup carefully to ensure the best recovery methods get chosen based on the item getting cleaned and the nature of the smoke residues getting removed. When working on post-fire loss furniture, some things that weigh in on the potential for reuse include:
    •    The construction materials that make up the furniture
    •    If the piece has water damage
    •    Whether the joints of the furniture have heat damage

After testing the residue to determine if it needs a solvent-based proprietary cleaning agent that will not mar the surface to remove the smoke damage, the techs carefully clean the furniture and save the homeowner the cost of replacement.

How Do I Find a Contractor to Rebuild My Home After a Fire Loss?

When SERVPRO techs handle the restoration services, they have a general contractor license #CBC1261730 that means the techs can also handle any of the following tasks after mitigation efforts complete such as:
    •    Repairs and replacement to walls and ceilings
    •    Carpet cleaning
    •    Flooring installation
    •    Painting and any task needed to complete the renovation on the fire loss area

SERVPRO of Naples / Marco Island at (239) 302-5700 for assistance with any size fire damage restoration needed in your home. The technicians arrive quickly and work to bring your home to its preloss condition.

What Should I Look for In a Naples Commercial Disaster Restoration Company?

6/17/2020 (Permalink)

Empty chairs and Desktop PCs at desks in office Partner with the highly-qualified team at SERVPRO of Naples / Marco Island for premier services and exemplary results for your business.

Turn-Key Service and the Opportunity to Plan Ahead with the Emergency READY Profile (ERP) Make SERVPRO Stand Out in Naples as a Commercial Restoration Leader

Water, fire, mold, or other disasters can cause havoc at your Naples business. Restoration of the damage suffered is one hurdle, and the risk that your customers must cope without your products or services during the response time is another. Without a fast and streamlined recovery from the loss, you might face a permanent downturn in your business fortunes. Finding the best fit in a local restoration company, preferably long before you need the help, gives you a head start toward a successful outcome.

Who Wants to Line Up Several Contractors to Handle One Crisis?

When choosing from among Naples commercial restoration companies, select the one that can stand by you from emergency mitigation and remediation assessment and planning, through the repairs and rebuilding needed after project implementation. Avoid the stress, delays, and added expense by partnering with us to make it “Like it never even happened.”

Does It Make Sense to Do Disaster Response Pre-Planning?

SERVPRO offers our commercial customers a unique disaster planning platform with our Emergency READY Profile and Plan (ERP). We work side by side with you and your key staff to create a concise digital document that compiles a wealth of information about your building’s layout and how you conduct business. Using these insights, we can respond immediately when disaster strikes, sure of your priorities, and the strengths and vulnerabilities of your building and your operations. You plan for other emergencies, take the opportunity to prepare for natural disasters, accidents, and malfunctions that would otherwise bring business to a standstill.

Partner with the highly-qualified team at SERVPRO of Naples / Marco Island for premier services and exemplary results for your business. Call us now at (239) 302-5700 to explore how we can join forces to ensure your business continues to serve our community regardless of disastrous circumstances.

What Is Salvageable After A Flood In Naples?

6/9/2020 (Permalink)

flooding in the kitchen Reaching a preloss condition from a flooded property is a challenging task.

SERVPRO Has Qualified Professionals Who Can Save your Contents and Rescue Your Naples Home

What type of expertise do you need to perform flood restoration?

Flood restoration differs from most other fields of repair because of the size and scope of damages. When flash flooding strikes, residents of Naples may find themselves dealing with broken windows, doors, and potential collapse of the structure. Massive amounts of water both inside and outside a home can cause stress to jointing as well as the foundations of your property. There may also be contamination risk associated with floodwaters entering your home and bringing debris, human pathogens, sewage, and mud.

It is essential when working in a flood situation in Naples that you wear appropriate personal protective equipment. Dealing with such a massive impact requires strong knowledge in construction, repair, plumbing, water restoration, structural cavity drying, and biohazardous substances. Our roster of technicians has a skill set that encompasses the challenges of a flood with qualifications from the Institute of Inspection Cleaning and Restoration Certifications (IICRC), a nationally regulated, independent awards body.

What should I do when floodwaters enter my home?

    •    Contact your insurance provider as well as a certified restoration firm
    •    Open windows and doorways where possible to avoid creating pressure points
    •    If you can reach a fuse box, shut off power to the property to prevent electrical fires or malfunctions
    •    Avoid areas with standing water which may be contaminated and pose a risk to your health
    •    If you need to vacate the property only take essential items from the house like drinking water, medication and valuable documents

How do experts prepare for flood restoration?

The first thing we do is perform a scoping task whenever we work at a flood recovery site. Scoping helps us to spot any potential hazards in the property and allows us to ensure that we can enter and exit safely while carrying heavy equipment to and from the affected area. Once we are satisfied that the property is safe, we can set up a staging zone for equipment, run power cables, or hose to the staging zone from our trucks. Staging zones are useful in flood restoration because they prevent regular equipment trips to and from the outside trucks, reducing cross-contamination and increasing time efficiency. The last we do before work begins is to establish engineering controls. Engineering controls help us to set up containment and decontamination areas on-site to avoid spreading damage around.

How do you set up engineering controls for a flood restoration project?

    •    Designate a clear main path through the home to the affected area
    •    Shield your access pass by placing polyethylene sheets on walls and floors throughout
    •    Establish a decontamination area for moving in and out of the affected area
    •    Create negative air-pressure to prevent contaminants from spreading on airways throughout the home
    •    Set up a clean area for placing salvageable items for restoration

Why do you need decontamination areas in flood restoration?

Floodwaters can pose a threat to your health because they can contain high levels of toxicity and potentially biohazardous substances. Any items that come into contact with floodwaters are then contaminated. By removing an item from a contaminated zone to a non-affected area, you risk spreading further damage or making unsafe areas. Decontamination areas are not just essential for contents, but also for technicians entering and exiting the worksite who can carry substances on footwear or clothing. SERVPRO contain and control flood sites meticulously to reduce the risk of secondary harm in the property.

How do you know that flood restoration is complete?

Sometimes just visually inspecting the affected area is not enough to know whether or not flood restoration is complete. To ensure a home returns to its preloss condition, we need to compare the affected area with the outside as well as other rooms in the home. These steps can be essential to ensuring that the closeout phase of restoration is completed responsibly. SERVPRO technicians take measurements from unaffected areas of the home as well as outdoors as a comparison point. Comparing the results from a hygrometer in the affected area against unaffected areas can reveal whether the property is appropriately dry. If there are inconsistencies in humidity readings, technicians can adjust the drying procedure or bring in dehumidifiers to ensure our dry goal is reached. Often, a crew chief can explain in detail when a project is finished by sharing drying goals and measurements after service.

Reaching a preloss condition from a flooded property is a challenging task. For smooth evaluation and restoration, contact SERVPRO of Naples / Marco Island at (239) 302-5700.

There Was a Leak in My Naples Home. How Do I Get Rid of the Musty Odor?

5/28/2020 (Permalink)

flooding in luxurious kitchen interior For 24/7 assistance after a water leak, contact SERVPRO of Naples / Marco Island at (239) 302-5700.

SERVPRO Technicians Use Specialized Professional Equipment and Cleaners to Deodorize Your Naples Home

Even after removing the excess water and drying your home, a musty smell can linger. Being a Naples resident means that you are accustomed to the humid climate that fosters moist, and sometimes musty-smelling, environments. SERVPRO technicians typically use dehumidifiers and air movers to lower the relative humidity to decrease the chances of odors developing.

I Prefer Not to Use Chemical Deodorizers in My Home. What Else Can I Do?

The Crew at SERVPRO Can Use an Ozone Generator to Remove Odors
For various reasons, some people living in Florida, prefer not to use chemical or fragrant deodorizers in their Naples homes after experiencing water damage. In this case, the professionals at SERVPRO can employ the use of an Ozone Generator. Even if you use deodorizers, technicians may also use the ozone machine as a combined approach to removing smells in your home. These devices come with very limiting uses within a residential property.

How Do Ozone Generators Work?

    •    The machine creates ozone (unstable oxygen molecules, known as activated oxygen), which reacts with the odor molecules.
    •    As a result of the reaction, the odor molecules oxidize to remove the odors.
    •    It is vital to seal off the room to concentrate the ozone and use air movers to help with circulation.

Are There Any Precautions I Should Take?

    •    Ozone in large amounts can be harmful, so it is essential that residents and pets are not in the home during use.
    •    You should not use an ozone generator in wet environments because ozone mixed with water creates hydrogen peroxide.
    •    Remember to ventilate the room after use to ensure safe breathing conditions.

With any water damage, you may need to deodorize afterward, especially if the moisture sat unattended for any length of time. Our technicians take a combination approach with equipment and cleaning agents to restore your home.

For 24/7 assistance after a water leak, contact SERVPRO of Naples / Marco Island at (239) 302-5700.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/18/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Naples, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Naples / Marco Island today at (239) 302-5700 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Where Can I Find Flood Damage Remediation for My Naples Office?

5/11/2020 (Permalink)

Outside view of multistory office Does your office space have water damage? Call SERVPRO for expert remediation.

Contact SERVPRO of Naples for Professional Flood Damage Restoration Services! 

Finding excess water inside of your Naples office when you arrive for work is not the ideal way to start anyone's day. However, accidentally leaving your window open can allow rain to blow inside of your office during a storm.  

Reaching out for local Naples flood damage remediation services is the best thing you can do for your office. Sharing a space with someone else to get your work done in the meantime is undesirable. Hiring SERVPRO to remediate your office as soon as possible can quickly get you back to working your job, "Like it never even happened." 

How Can SERVPRO Help Me Get Back to Work Quickly?  

Here at SERVPRO, we work around your schedule. Day or night, we're available for you, and we understand every moment out of your office is a moment where it is harder for you to do your job. We can: 

  • Travel to your office as quickly as possible
  • Use a preloaded van to travel to your location 
  • Immediately starting remediation processes, so that you're one step closer to getting your office back 

Here at SERVPRO, we take pride in our customer service and quick response time. It is always our goal to arrive at your location within hours of your initial call. We're Faster To Any Size Disaster.  

How Can SERVPRO Get the Water Out of My Office?  

Our highly trained flood damage remediation technicians can quickly address the standing water in your office by: 

  • Using wet/dry vacuums and extractors to remove any excess water
  • Setting up dehumidifiers, fans, heaters, and air movers to encourage the evaporation of excess moisture 
  • Use moisture meters to ensure the lowering of levels of your office   

We always strive to leave our customers feeling good about the service they received, and like their property has been returned to its preloss state.  

Call SERVPRO of Naples / Marco Island if you find your business in need of flood damage remediation. Dial (239) 302-5700 to get in touch with a technician today!  

More about Naples.

What Can You Do to Bring Down the Costs of Saltwater Intrusion in Your Property?

5/2/2020 (Permalink)

two servrpo vehicles parked at jobsite When flooding from salt or freshwater enter your Naples property, it is a relief to see the SERVPRO trucks show up for extraction!

SERVPRO Can Use Methods to Mitigate Saltwater Flooding Incidents to Your Naples Home

Saltwater flooding in Naples can be particularly harmful to your property because it is naturally corrosive. By contacting SERVPRO saltwater removal specialists, you can fight back against potential harm to your property.

How does saltwater intrusion occur, and what effect does it have on my home?

Saltwaters can effect Naples area oceanside properties in coastal areas. When ocean water enters aquifers in coastal regions, it can lead to groundwater flooding. Groundwater flooding can occur from a rising sea level due to hurricanes, storms, or as a result of heavy rainfall. Property owners may find that the most severely affected areas are the crawlspace of the home, which can fill with saltwater and become tough to restore due to restrictive access for tools and equipment.

Saltwater can cause more damage than clean water because of the corrosive nature of salt. On metals, this type of flooding can cause faster rusting as well as warping and weakening of building materials. Traditional plasters, drywall, and paint in your home can also suffer adversely from exposure to salt. Documents and other materials may yellow or suffer significant damage requiring advanced restoration techniques. On woods or other materials, salts can become absorbed below the surface level leading to erosion, cracking, or forms other permanent harm.

What are the essential steps when encountering saltwater flooding?

    •    Freezing valuable documents until restorers arrive can help to mitigate loss

    •    Salt ions have an electrical charge, which can increase the likelihood of circuit faults. Shut off the power supply to your home immediately.
    •    If it is safe to do so, remove items from the impacted area. Use sheets or other tarpaulins to place items onto and prevent spreading damages throughout the home.
    •    Avoid using the home's plumbing system, which may be adversely affected by the presence of saltwater. Where possible, shut-off water supply to the home.
    •    We suggest waiting for us to inspect wet documents and photos

Which is tougher to restore in a property, saltwater or freshwater?

While both types of water can cause significant, saltwater intrusion can make it more challenging to bring your back to its original condition. We recommend using professional restorers in all types of floodwater recovery. However, in saltwater flooding, water migration into cavities could cause long-term severe structural damage or collapse. Ensuring you provide a professional inspection of your home to avoid long-term harm is essential.

How long does it take to recover a property that has saltwater encroachment?

Properties with saltwater intrusion typically take longer to restore than those with damage from a fresh water supply. Professional restorers may need to perform extraction twice over. They are first using appropriate pumping equipment to reduce standing water levels. We may then need to flush out the affected area using pressure hoses to remove and reduce the salt content of residual moisture. Using extraction devices, we can then remove residual moisture before applying cleaning products or drying procedures to the affected area. Often, you can expect some controlled demolition to remove unrestorable wallboards and carpeting.

How can I remove water from an area with restrictive access, such as a crawlspace?

Crawlspaces are among the most likely areas of flooding when groundwater swells occur in your community. Many pumping equipment or extraction units may be too large to place inside a crawlspace. By adapting our technology using flex hosing or ducting, SERVPRO technicians may be able to reduce the standing water level to an appropriate level before sealing the crawlspace and creating ducting shafts for dehumidification.

How can I safeguard my home against potential saltwater intrusion or groundwater flooding?

    •    Install vapor barriers in the crawlspace of your home to prevent groundwaters from affecting the upper floors (encapsulation)
    •    Keep up to date with weather warnings in the local area and from the government for groundwater swelling
    •    Ensure that your insurance provider covers saltwater flooding and that your insurance documents are up to date
    •     Airbricks as well as tanking the lower levels of your home can help to prevent groundwaters from rising through the upper levels of your home
    •     Keep track of and maintain drainage systems in your home including sump pumps, gutters, and drains

How long does groundwater flooding take to fix?

Groundwater swells can last several days or weeks. This can be a challenge for restorers to manage as water continues to rise over a more extended period. In effect, it may be necessary to remove standing water from the home continually. SERVPRO can assist you by temporarily sealing your property to prevent groundwaters from reaching upper levels. We can also return daily to the site to perform the extraction. Once groundwater swelling has subsided, our team can work with you to bring your oceanside property back to its original condition.

Valuable oceanside properties can be at a particular risk of harm from saltwater intrusion into aquifers. These situations can sometimes lead to groundwater flooding or contaminated water supply. If you suspect damage, contact SERVPRO of Naples / Marco Island at (239) 302-5700 immediately.

How Do I Find Out How Much It Will Cost to Repair the Fire Damage to My Home?

5/1/2020 (Permalink)

House of matchsticks on fire You can contact our professionals 24/7. Our fire damage experts are trained in fire & smoke restoration, odor control, upholstery and fabric cleaning.

Use the Experience of SERVPRO to Get an Accurate Estimate of the Restoration Costs for Your Marco Island Home

Recovering from a house fire in Marco Island can be a difficult experience. The physical damage can be horrifying, and just thinking about the cost of repair can be nearly as traumatic. You should rely on experienced experts to get a fair, accurate estimate and handle any issues that arise.  

How does the inspection and estimate process start?

SERVPRO professionals typically begin by listening to your account of the fire. They also examine and pretest all the damaged areas of your Marco Island home and review the results with you. This shows what items can be, which items can be cleaned and restored, and it helps identify any special concerns.

What other issues are addressed initially?

o Removal of all valuables and financial items

o Removal of medications

o Explanation of the cleaning process

o Identifying items that may need to be moved out  

How does the inspection process work?

SERVPRO professionals explain the scope of the inspection, including whether it includes the structure, the contents of the home, or both. They also clarify the damage and explain to what degree restoration will be possible.

What about the estimate?

Estimators start with a process called scoping in which they size up the extent of the damage. Tests and measurements are performed, the cleaning process is outlined, and any important variables are noted. A written estimate is included that outlines the costs to restore or replace structures and the contents of the home.

How are insurance issues handled?

Estimators work with insurance adjusters to clarify the necessary procedures and explain the cleaning and restoration process. They also justify any work being done on the property and explain why the work is necessary to restore the home as much as possible.

Rely on the expertise of SERVPRO of Naples/Marco Island to estimate the cost to fix fire damage in your home. Call us at (239) 302-5700 to schedule an assessment.

Learn more about Marco Island.

Should I Clean My Carpets After Getting Water Damage In My House?

4/20/2020 (Permalink)

SERVPRO tech cleaning carpet No matter when you make the call, we have technicians who can assist you.

SERVPRO Can Offer Professional Carpet Cleaning Services In Your Naples Home After You Suffer From A Water Leak

Whenever a pipe breaks or an appliance malfunctions, moisture will first follow gravity and get your floors wet before traveling elsewhere. Wet carpets can attract dirt and soils to it before the materials completely dry. During the restoration process, heavily trafficked sections of your carpet could also start to stain or darken with dirt.

Do My Carpets Need To Be Dried Out Before They Can Be Cleaned?

If your carpets got wet as a result of water damage in your Naples house, it is wise to have your carpets cleaned by a professional company such as SERVPRO after other restoration procedures get conducted. First, it is wise to extract all of the moisture from your wet carpets as possible, and then we can conduct applied structural drying (ASD) procedures.

What Else Has To Be Done Before My Carpets Can Be Cleaned?

Dusting: If any dust was created during the restoration process, we can use dusters or vacuums to clean surfaces before cleaning your carpets.

Cleaning walls or ceilings: If your affected walls or ceiling got soiled, we can clean them with a rag and a water-based solution.

Vacuuming: Before wet-cleaning your floors, we vacuum up any dry loose debris.

How Can You Get All Of The Stains Out Of My Carpets?

Any time our SERVPRO teams clean carpets, we take the following steps to remove any staining on your carpets:

Spot Removal: We pre-treat any spot with a specialized chemical and agitate it with a brush before cleaning.

Steam Cleaning: After the spot removal agent has had time to set, we conduct the cleaning with hot water and a detergent taking several passes.

Rinse Cycle: After all of your carpets have been cleaned, we then do another pass using a rinse agent that helps prevent soils from accumulating after cleaning.

If you ever notice wet carpets after a pipe breaks in your house in Weavers Station or Wagon Wheel, call SERVPRO of Naples / Marco Island at (239) 302-5700 immediately after you notice a problem.

Learn more about Naples