Recent Posts

Humidity, Water Loss in Your Neighbor’s San Marco Island Condo? SERVPRO Can Help

11/10/2019 (Permalink)

view of two ten story condo buildings From the Ground Floor to the Penthouse, SERVPRO Handles Water Mitigation in Marco Island Condos

SERVPRO Protects Your Condo in Marco Island Even When You Are Not Here

Living close to the paradisiac water around Marco Island and loving it does not imply that you want to invite water into your condo.  One of the benefits of condo living is that general upkeep and landscaping are left to the homeowners association, freeing up your time for leisure and recreation.  However, even the best-kept communities are vulnerable to a pipe breaking and leaking in your kitchen, soaking cabinets and flooring alike.  Rather than tackle the problem on your own, make sure to call a specialized service to help you navigate the restoration of your home.?? ??

Marco Island residents needing water cleanup services are lucky to have SERVPRO technicians at their disposal. Our team holds certifications issued by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC), which verifies our industry knowledge in water removal and restoration.  You only need to call our 24/7 phone line and allow our Green Fleet to visit your home and commence the water extraction and drying continuum, even if you are not physically in Marco Island to manage the emergency.??

??Our SERVPRO crew knows how to plan the restoration of your condo within local environmental regulations and those set by the homeowners association.  We recognize that the restoration process is not only about being quick but also about being thorough and efficient in the use of our equipment and time.  Complications are commensurate with the amount of time water is left standing in your home, which is why upon arrival, we prepare a variety of pumps and extractors to act quickly in removing excess humidity from your condo.  Although some think that the goal is eradicating humidity, in reality, our objective is to return moisture levels to what is typical for your property.  As our team goes about achieving this, we apply the principles of hygrometry along with industry-grade measuring tools to inform us of the progress.  Proper water removal helps prevent a future in which your apartment is subject to mold or other bacteria.

SERVPRO of Naples/Marco Island is here to help you keep water where it belongs.  Call us at (239) 302-5700 from wherever you are and let us make this a thing of the past.  Together we can leave your condo, “Like it never even happened.” ?

Tropical Storm Damage in Marco Island is no Match for SERVPRO

10/30/2019 (Permalink)

SERVPRO drying equipment stacked outside or a SERVPRO van Each vehicle in our Green Fleet is equipped and on standby for your emergency restoration needs.

Efforts to Help Marco Island Flood Victims After Tropical Storm  

Hurricane Dorian waned considerably in strength and destructive power once it reached Florida, allowing Marco Island residents to avoid what felt like an inevitable catastrophe. Nearly a month later, Tropical Storm Nestor arrived with a surprising force, hitting much of the community with strong winds, debris, and precipitation that compromised the integrity of many structures throughout the coastal region. Before this storm ever made landfall, however, our SERVPRO professionals were ready to roll out to help.  

Part of being an experienced storm response unit is having qualified technicians ready to address situations like flood damage in Marco Island homes in real-time. The faster that professionals like ours can reach a damaged residence, the better able to protect the house and its people we are. We have trailered desiccant dehumidifiers, generators, and other large loss equipment that can help us to address multiple homes’ damages simultaneously. Tropical storms that hit like Nestor can leave many houses vulnerable to this possibility.  

Because of our ability to prepare for landfall of this widely destructive storm system, we can respond quickly to those in need as they inform us of the damage to their houses and businesses. Because this storm damaged hundreds of properties between here, in Fort Myers, Cape Coral, and other coastal communities, preparing in advance ensured that property owners did not wait for the mitigation and restoration efforts they needed.  

With licensed (CBC1261730) contractors, we can help with emergency solutions for structural openings and breaches that can make restoration impossible. Tarping, board up services, drywall removal, and even temporary fencing can help to protect your property while our SERVPRO professionals get to work on mitigating your losses inside the house.  

Preparing for the possibility of events like Tropical Storm Nestor has qualified technicians standing by to begin mitigation and offer real-time emergency construction solutions. We have a full roster of certified professionals on our SERVPRO of Naples / Marco Island team ready to help. Contact us anytime at (239) 302-5700. 

More about Marco Island.

We Are Ready To Manage Your Marco Island Flood Damage

10/23/2019 (Permalink)

Our drying and moisture removal equipment set up in a room of a home Demolition was followed up with intense drying and moisture removal using our top of the line equipment after flood damage hit this home.

Hurricane Season Is Not the Only Time Flood Damage Can Affect Homes in Marco Island

As the hurricane and tropical storm season heads into its last days, residents of Marco Island need to remain vigilant. Although flooding is always in the news and a concern for homeowners June through November, circumstances can present that permit flood waters to intrude every day of the year. Fortunately for our customers, we offer flood mitigation and remediation services year-round.

Both External and Internal Events Can Cause Flooding

Although the heavy rains and high winds seen during hurricane season can lead to flood damage in Marcos Island, less severe weather can expose your home to harm as well. If your roof’s drainage system is clogged or drain spouts are improperly attached, even routine rain showers can force water into your home, causing flooding. Roots growing inside your sewer line or a major break in a municipal water main or waste line can send significantly contaminated water into your home.

We Handle Flood Damage Stemming from Any Cause

Regardless of the reason behind the flood damage, SERVPRO has trained technicians and commercial-grade equipment ready 24/7 to remove water and complete structural drying. We are familiar with the challenges of contaminated water, an issue in nearly every flooding scenario. You do not need to fret concerning pathogens found in flood water on our watch. We contain and then properly dispose of the dirty water following local hazardous waste regulations. Surfaces and areas that came in contact with the flood water receive antimicrobial treatment with EPA-registered products to ensure no dangerous residual viruses, bacteria, fungi, or other microbes remain active.

Airborne Contaminants During Flooding

The focus during flood damage scenarios is understandably on the water and its need for removal. As the waters stir during pumping and extracting, contaminants can become airborne.
SERVPRO crews combat this complication by employing negative pressure air scrubbing technology. Strong suction pulls the contaminated air through HEPA filters, trapping the tiny particles and venting the air to the outside. It is particularly important to reduce the airborne presence of microbial agents before and during structural drying. The powerful air movers used during drying otherwise could significantly disperse contaminants.

SERVPRO of Naples / Marco Island is ready to help you manage flood damage from any source year-round. Call us at (239) 302-5700 to schedule an assessment and begin the flood damage mitigation and remediation.

See more about Marco Island.

Our Professionals Discuss Hot Water Extraction Carpet Cleaning In Naples

10/8/2019 (Permalink)

Game room with toys for children. If a pipe ever breaks inside your daycare facility in Naples, the moisture can spread throughout your building.

Commercial Water Damage Experts From Naples Describe Hot Water Extraction Carpet Cleaning

If a pipe ever breaks inside your daycare facility in Naples, the moisture can spread throughout your building. Wet carpets often account for a major portion of any commercial water damage claim. When carpets get saturated, they can become delaminated and have to be replaced. Slightly damp carpeting materials can attract dirt, bacteria, and they can be a source for mildew-like aromas. When starting any moisture-related restoration project, our SERVPRO technicians extract carpets first.

Our primary goal when mitigating commercial water damage in your Naples daycare building is to dry out all of your building materials, including your carpets as quickly as possible. We start with extraction; then, we move to the applied structural drying or ASD phase. During ASD, your carpets can be floated by putting an air mover so that it pumps air underneath the carpet and dries out your flooring materials and subfloor.

After all of the moisture gets removed and your carpets are dry, there could still be issues that need to be addressed. Your carpets could be soiled from dust attaching to the wet fibers. The water also could have caused staining. Since our SERVPRO technician's goal is to always return your place of business to its preloss state, we often conduct carpet cleaning as a part of the final cleaning phase.

Since you are in the business of taking care of children, we know that your facility needs to have clean floors. Since you have kids' toys placed on your carpets and children running and crawling around on the floor, we know that your floors need to look clean and be sanitary. When dealing with light to medium soils, we often use hot water extraction to clean your floors.

When cleaning with this particular method, we utilize a portable or truck-mounted extractor. The extractor sprays heated water-based detergents and vacuums up the excess moisture at the same time. The operator also moves the carpet cleaning wand in a "V" motion to create agitation that helps remove dirt and stains.

Having clean carpets for your customers' children is vital when running a healthy daycare facility. In the event of a plumbing failure, call SERVPRO of Naples / Marco Island at (239) 302-5700. Once we are finished, your place of business will look exactly as it did before the leak, “Like it never even happened.”

For more about Naples click here.

At Last, The Secret to Dealing with Lingering Odors After Fire Damage in Marco Island Is Revealed

9/29/2019 (Permalink)

fire damaged home office Finding that a fire has engulfed your home office can be overwhelming. Contact SERVPRO for remediation services.

Odor Elimination Protocol after Fire Damage to Your Marco Island Home

Fire is the type of disaster that keeps on giving. Marco Island homeowners can face challenges days, weeks, and months after the blaze extinguishes. Persistent odors can linger, impairing air quality and providing an unwanted reminder of the crisis endured for you and your loved ones. We offer innovative, up to date odor control and elimination strategies, employing a step-by-step protocol and professional-grade equipment.

Remove Debris to Eliminate the Odor Source

Fire damage leaves your Marco Island home littered with debris, including charred contents and building materials. It is much more efficient to remove and properly dispose of the burned and malodorous items than to deodorize. Our crew members search out, bag, and discard of every charred and fire residue-coated article as a matter of course. Airborne residues can be encouraged to vacate interior spaces through the use of ventilation equipment. Fans and air scrubbers, equipped with HEPA filters, accelerate this process, exhausting the malodors along with the smoke and soot.

Deep-Clean Surfaces

During fire damage cleanup, the SERVPRO team moves from collecting debris to attacking and clearing away residues as an odor-eliminating strategy. The smoke created by the combustion of building materials and contents contains microscopic solids, deposited on surfaces in your home as soot. Each tiny particle can carry malodors, and the smoke and soot move on the super-heated air currents throughout all spaces in your home. Thorough cleaning of fire residues with appropriate products and tools is an effective strategy to reduce the post-fire stench significantly.

Recreate Odor-Causing Conditions

If odors continue to be noticeable even after debris and residue cleanup, combusting deodorizing substances in a thermal fogger is another SERVPRO strategy. The fogger disperses petroleum or solvent-based deodorant particles, reduced to approximate the size of odor-bearing soot solids in the odiferous spaces. Instead of covering up or masking the smells, the deodorant particles pair with the soot residues, neutralizing the malodors through chemical modification.

Seal Surfaces

In some cases, the smell infests porous structural components that cannot be cleaned thoroughly. If removal and replacement are too expensive or impractical, sealing the surface to prevent vaporization of the smell is an alternative. Difficult to reach expanses such as HVAC ductwork are also candidates for sealing. Painting or the spray application of a sealant are typical ways to limit continual odor emissions. 

Employ Cutting-Edge Technology

SERVPRO invests in advanced technology to help manage difficult odor issues. Ozone generators create free radicals that oxidize the odiferous particles, rendering them odorless. Photocatalytic oxidizers use ultraviolet light to produce hydroxyl radicals that deodorize by breaking down smelly residues into non-odorous carbon dioxide and water.

SERVPRO of Naples / Marco Island offers many solutions to persistent odors that trace back to fire damage. Call (239) 302-5700 to set up a deodorization evaluation.

Click here for more information about the city of Marco Island.

Thermography to Restore Hurricane-Damaged Naples Homes

9/23/2019 (Permalink)

Heavy rain with palm trees in the wind. Getting your Naples home back to normal after a hurricane is our mission.

SERVPRO will handle your Naples water damage from a hurricane.

Moisture detection and discovery devices are a critical component to the work that we do to restore Naples homes after water loss incidents. Especially after substantial losses that can come from structural concerns and other damages after a hurricane or severe weather event, our SERVPRO team must arrive with the tools and equipment to help. Part of our success in restoring a water-damaged home hinges on knowing precisely where to find moisture and dampness beyond the easily spotted effects.

With so many ways for our professionals to locate water in Naples structural cavities and construction materials, we might not always choose thermography to get this task done. Thermal imagery works on identifying temperature differences, typically via evaporation. Evaporating water cools the surface of affected materials, making dry areas of the structure warmer to thermography practices than areas affected by the presence, and evaporation of water.

We have so many types of moisture detection tools because our SERVPRO professionals cannot always entirely depend on this avenue of discovery. There are many ways for thermal imagery to generate false information about the presence, or non-presence of moisture. These “false readings” indicate the presence of water in materials or beyond them that does not exist, and could occur from air movement, shadows, or even more freely-flowing conditioned air.

The use of thermal detection devices can often be the first step in deducing the actual presence of moisture. We have other units like moisture meters and hygrometers that can present more detailed readings of the materials. Thermal imagery helps to reduce unnecessary penetration of a wall, especially when exposed materials might be costly or challenging to remove in portions or to replace. These additional steps save our customer money.

Infrared and thermography are one side of the moisture detection process that is a portion of our thorough inspection of a water-damaged home. When you do not have time to waste, such as following the damage of a hurricane, you can count on our SERVPRO of Naples / Marco Island team. We’re Faster To Any Size Disaster, and we are available 24/7 by calling (239) 302-5700.

To learn more about Naples, click here.

We Will Cleanup And Restore Your Marco Island Home

9/10/2019 (Permalink)

furniture in room after burned by fire with smoke damage “Like it never even happened.”

Is My Carpet In My Marco Island Home Clean?

You may own a property in Marco Island and use it seasonally, or you may be a year-round resident of this idyllic spot. Regardless of your circumstance, finding out that a fire in a neighboring unit has caused damage to your property can be overwhelming. Even when fires are not catastrophic, or even in your place, their effect can be felt throughout the building. Soot and smoke travel through the air and take residence on top of your furniture and air ducts. Tempting as it may be to use disinfecting wipes to erase its trace, restoring your property takes more time and work than you would think.

When fire damage to your Marco Island property is of concern, reach out to SERVPRO and let our team leave your home in top shape. Even when your needs feel small, we can develop an action plan along with you to eliminate evidence of the fire while protecting your furniture and belongings.  

In our line of work, we often encounter homeowners who put much effort into cleaning their furniture and hiring specialists to clean air ducts. However, they often forget the carpeting in their home, which can be a repository of dust, fiber, ashes, and other contaminants. Failure to clean the carpet properly can counteract all your other efforts by releasing contaminants every time you take a step. Our SERVPRO team has access to an extensive inventory of equipment to target our cleaning solutions to your carpet and its specifications. For instance, silk or sisal rugs have particular cleaning guidelines to preserve them. Our crew knows that pre-treating the carpet with industry-grade solutions and breaking up the dust particles is essential to an effective cleanup process. Most homeowners do not know enough to take this initial step and risk staining their rugs in the process. It is also common to find property owners who oversaturate the carpet with a cleaning solution, and that can also result in stains. Your best option is to leave carpet cleaning to experts, so no trace of the fire is left behind.

SERVPRO of Naples / Marco Island is available 24/7 to protect your home. All you need to do is contact us at (239) 302-5700 and let us leave your home “Like it never even happened.”

For more about Marco Island click here.

Our Technicians Will Restore Your Marco Island Home After A Fire

8/27/2019 (Permalink)

Burned furniture and charred walls covered in black soot Call us at (239) 302-5700 for quick remediation.

Restore Your Marco Island Home After Fire Damage Quickly By Hiring Professionals

When a home catches fire, the flames cause destruction that is harsh and easy to spot. The high temperatures and flames from a fire can ruin building materials and other items. If the fire is not dealt with quickly, the flames can spread throughout the house and cause much damage, jeopardizing the structural integrity of your home. Once the fire has been extinguished, you can feel relief, but the damage from flames is just a small fraction of the destruction that fire causes.

It is easy to overlook smoke damage. The smoke associated with fire damage in your North Fort Myers home can continue causing damage even after the fire has been extinguished. It can leave walls and ceilings discolored.

Cleaning smoke damage is challenging, and it can get worse if you do not go about the process correctly. Therefore, it's advisable to hire a fire restoration firm like SERVPRO to help you restore your home. We can perform a cleaning to combat odors and smoke damage effectively and adequately. Fire damages present different cleaning and restoration challenges. A burning house is many complicated reactions between various elements, including:

    •    The amount of oxygen, heat and moisture present
    •    The kind of material burning
    •    Airflow patterns in the house
    •    Kind of smoke residues present
    •    The of surfaces that heat and smoke impacts

One of the factors that our technicians consider to determine the difficulty of removing smoke residues is the type of surface fire has affected. Porous surfaces are more daunting to clean because they allow particles and odor to penetrate further. Non-porous surfaces like glossy, enamel paint, and wall coverings are easier to clean than paper wall coverings or latex paint. We also consider the age of the surface since older surfaces are harder to clean.

We have the right equipment and products for cleaning walls, ceilings, carpeting, woodwork, and floors. We pretest the surfaces and then use the appropriate cleaning products and equipment to clean and protect the different surfaces found in a home. Our SERVPRO technicians can also clean and deodorize restorable contents such as draperies, area rugs, furniture, and upholstery. Smoke from every fire is unique and may require a different approach to eliminate. Our Fire & Smoke Damage Restoration Technicians (FSRT) often employ strategies like bleaching, emulsifying, and changing pH to remove residues.

After the aftermath of fire damage in your home, you require prompt, professional help. SERVPRO of Naples / Marco Island can help you get rid of the smoke, soot, and odor to make it “Like it never even happened.” Call us at (239) 302-5700 for quick remediation.

For more about Marco Island click here.

Keeping Your Business Operational During Commercial Mold Removal in Your Naples Gym

8/26/2019 (Permalink)

Two SERVPRO Naples box trucks in a parking lot. SERVPRO wants to insure your business is not in a state of shock, and goes back to normal after a mold issue.

We can keep your business up and running during mold remediation in Naples.

Mold can develop rapidly in your Naples gym if there is excess moisture in your premises. In a gym, moisture can accumulate from various sources including residue moisture left over from cleaning activities or steam as patrons take showers. Water loss incidents can also lead to mold growth. Regardless of the source, controlling the problem in time is crucial. However, you might be forced to close down your operations during the removal processes.

Understanding the Patterns of Mold Debris

To perform commercial mold removal in your Naples gym without closing down your daily operations requires deliberate steps to protect the people using the facility. Mold debris quickly dissipates into the air when disturbed and can cause health problems when inhaled. In a fitness center, the impact can be significant since people breathe in and out at a higher rate as they exercise, which can pile up the percentage of debris inhaled within a short while. Our SERVPRO technicians, therefore, follow approaches that minimize the debris released.

Targeted Identification

Mold removal is a multistep process, and each step must be carried out correctly to prevent a recurrence. The essential ones include:

  • Identifying Infested Areas
  • Cleaning Mold Colonies
  • Removing Affected Porous Materials
  • Drying Any Underlying Moisture Problems

Since most of the infestation is restricted to confined spaces, the identification phase can involve significant teardown, thus interrupting your normal operations. To avoid this, our SERVPRO technicians use targeted approaches such as checking for hidden moisture pockets using FLIR thermal cameras, thus eliminating the need to open up walls. We can also make test cuts on walls ensuring we only demolish affected areas during removal.

Use of Containment Barriers

Isolating affected areas before starting removal processes helps prevent the spread of debris. Establishing negative air pressure and running air filtration devices with HEPA filters in the contained areas can help ensure no contamination reaches the rest of your facility where customers exercise. Our SERVPRO technicians use plastic sheets to cover openings such as doors and zipper air-lock containment barriers for other areas.

Mold can interfere with the smooth operation of your fitness center. With help from SERVPRO of Naples / Marco Island, you can keep operating during the remediation process. Call us at (239) 302-5700 to help. We're Faster To Any Size Disaster.

If you would like to learn more about Naples, click here

Why You Should Trust SERVPRO For All Your Restoration Needs in Naples 

8/7/2019 (Permalink)

Let SERVPRO handle all your restoration needs.

SERVPRO Sets the Bar for Restoration Services in Naples

Our area is much more than homes and businesses, as our communities are rife with marine vehicles and comfort vessels, all of which are equally susceptible to specific disasters and effects. We offer a full-scale restoration experience for Naples properties, encompassing every phase and step from the initial damage assessment through reconstruction and later recovery efforts. With our commitment to having the best available products and equipment in our industry, we have inspired a brand and company loyalty amongst our team, and many of our crew chiefs and upper management have been with our team since we first opened many years back. 


Addressing mold and microbial threats in any Naples property always starts with identifying the source of moisture and water damage that feeds the organism. As elevated relative humidity levels can be a threat on their own to facilitate mold growth, the direct cause might not stand out immediately. In all of these situations, we leave nothing to chance and identify moisture and dampness pockets in a non-invasive manner with infrared imagery or non-probative moisture detection meters. This insistence on preventing material intrusion is even more valuable on yachts and other marine vehicles. 

We have entrusted this division of our SERVPRO team to highly trained Applied Microbial Remediation Technicians (AMRT) and Water Restoration Technicians (WRT) accredited through the Institute of Inspection, Cleaning and Restoration Certification (IICRC.) Mold damage in Naples homes is much more than just removing colonies and drying out the damage, however. Our team must also begin combatting additional effects throughout the building, such as airborne concerns and malodors. 

Without an immediate response to mold growth, which can often be improbable in Naples homes and businesses, the effects can rapidly deteriorate hosting materials like drywall. As a mold contracting team licensed in the state of Florida (MRSR2994), we can utilize our experience in the building trades to implement controlled demolition techniques and effective and efficient build back and reconstruction.


While fire recovery in a Naples home or commercial property can prove challenging enough, these conditions are even more exasperated on a boat or ocean vessel. Learning to address the same priorities in material recovery, content management, and odor removal in these marine vehicles helps us to stay actively attuned to the needs of our customers wherever they might be. We do not want to keep you from appreciating your investment in the boat for extended periods. 

Fire damage in Naples, whether on the water or in one of the thousands of area homes, requires patience and skills to overcome fully. We understand the various levels involved in recovering these properties, and understand fire loss restoration is much more than just debris removal and build back – though we offer these services as well in the early stages. These obstacles are less destructive and insurmountable with a complete roster of accredited professionals with IICRC certifications in multiple areas, such as: 

  • Fire & Smoke Restoration (FSRT)
  • Odor Control (OCT)
  • Carpet Cleaning (CCT)
  • Upholstery & Fabric Cleaning (UFT)
  • Water Restoration (WRT)

Marine vehicles, as well as many of the beachfront homes throughout Naples, have complex and unique building materials ranging from specific fabrics, vinyl, and textiles. With less destructive cleaning methods like soda blasting for soot and smoke residues, we can maintain the original look and strength of these materials without compromising the substrate. 


We seek to continue being the premier brand that Naples property owners trust when water loss incidents arise. With the severity of these situations, and how quickly they can spread through a home, we must maintain readiness for emergencies by keeping trailers and service vehicles of our Green Fleet stocked and ready to mobilize at a moment’s notice from our nearby SERVPRO facility. With a continually staffed emergency line, residents can reach our professionals directly to get field technicians in route to help. 

The training of our responding professionals is a focal point of our entire restoration team, as we strive always to provide the best candidates to recover water damage in Naples houses. With this in mind, our professionals have refresher coursework every week and continued training in their respective niches to sharpen their skills and introduce new practices, equipment, and products into our regular rotation. 

We attract high-caliber restoration specialists and can maintain these employees, making our water recovery division one of the most experienced and fast-responding in all of Florida. Our team knows how different sources can create water loss scenarios, and we have licensed commercial contractors (CBC1261730) and the latest practices and products to help Naples homes, businesses, and marine vehicles.


Experience matters when you need storm damage recovery in Naples properties, and that starts with the team that has the training, expertise, and equipment to make a difference quickly. Our professionals not only have high regard here, but have caught the attention of the governing SERVPRO company to encourage our technicians to help out in disasters that have damaged areas of the country like North Carolina, the Caribbean, Texas, and other areas of Florida. 

In this coastal community, the threat for severe weather systems coming in from the Gulf of Mexico is one that gets closely monitored all the time. At any point, powerful systems can break towards the shoreline with enough intensity and strength to tear down buildings, hurdle debris, and bring about additional harmful effects like flooding. We stay prepared with a response team capable of performing temporary construction to prevent further flood and storm damage to Naples homes and businesses. 

Because so many of these widespread flooding scenarios over the years have involved multiple properties simultaneously, we can rely on the full measure of our Large Loss Recovery Team. Not only can this provide more boots on the ground to aid in the overall recovery of Naples, but it can also provide additional resources, including air movers, dehumidifiers, extractors, and cleaning agents. 

We strive to be everything that our customers need, especially in a time of crisis. No matter what emergency threatens your home, business, or boat – our SERVPRO of Naples / Marco Island team can help. Give us a call anytime you need us at (239) 302-5700.

Click here to learn more about the city of Naples.